Design and Artwork FAQs:
We accept design submissions in various file formats to accommodate different design software and platforms. The preferred file formats for design submissions include Adobe Illustrator (AI), and high-resolution JPEG or PNG files. These formats ensure the best quality and compatibility for the design process.
Production and Turnaround FAQs:
The processing and production time for each order can vary depending on the complexity of the design, order quantity, and current production workload. As a general guideline, our standard processing time is typically X business days from the date of order confirmation and artwork approval. However, please note that this is an estimate, and more accurate timelines will be provided once we have specific details about your order. We do not process orders during weekends or Holidays.
Pricing and Payment FAQs:
Pricing for custom orders is determined based on various factors, including the type of product, the quantity ordered, the complexity of the design, and the chosen printing technique. Our pricing is competitive and takes into account the materials used, production time, and any additional customization requested. To get a precise quote for your specific custom order, we recommend reaching out to our customer service team with the details of your requirements.
Product Specifications FAQs:
We offer a wide range of fabric options for custom apparel to cater to different preferences and needs. Some of the commonly available fabrics include cotton, polyester, blends, and performance fabrics. These fabrics are carefully selected for their quality, comfort, and durability. We can provide you with detailed information about the specific fabric options available for your desired apparel type during the ordering process. Our goal is to ensure that you receive high-quality custom apparel that meets your expectations.
Care and Maintenance FAQs:
To ensure the longevity of your custom printed apparel, we recommend following the care instructions provided with your order. In general, it is best to wash the garments inside out in cold or lukewarm water. Use mild detergent and avoid harsh chemicals or bleach. It is advisable to air dry or use a low-heat setting when drying. Avoid excessive rubbing or scrubbing on the printed area. By following these care instructions, you can help preserve the vibrant colors and integrity of the print.
Absolutely! We provide detailed product descriptions for each of our items to give you a comprehensive understanding of the product's features, materials, dimensions, and other relevant details. You can find these descriptions on our website or by contacting our customer service team. We aim to provide accurate and informative descriptions to help you make an informed decision when selecting your custom apparel.
Account and Registration:
It is not always necessary to create an account to make a purchase. We offer the option of guest checkout, which allows you to complete your purchase without creating an account. However, creating an account offers several benefits, such as easy access to your order history, tracking information, and the ability to save your preferences for future orders. It also streamlines the checkout process for future purchases. Creating an account is optional but recommended for a better shopping experience.
We have multiple channels through which you can contact our customer support team. The most common methods include email, phone, and live chat. Our contact information, including email address, phone number, and live chat availability, can be found on our website's "Contact" page. Feel free to reach out to us using your preferred communication method, and our dedicated customer support representatives will be happy to assist you.